Effective Date: 08/17/2024
Welcome to Xplorel (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit and make purchases on our eCommerce website thexplorel.com.
1. Information We Collect
a. Personal Information: When you place an order or create an account, we may collect personal information such as your name, email address, phone number, shipping address, and payment information.
b. Non-Personal Information: We also collect non-personal information such as IP addresses, browser types, and browsing behavior to improve our website and services.
2. How We Use Your Information
a. To Process Transactions: We use your personal information to process and fulfill your orders, including shipping and billing.
b. To Communicate: We may use your contact information to send order updates, respond to inquiries, and provide customer support.
c. To Improve Our Services: Non-personal information helps us understand how users interact with our site, enabling us to enhance user experience.
d. To Send Promotional Offers: With your consent, we may send you marketing emails about new products, special offers, or other information we believe may interest you. You can opt-out of these emails at any time.
3. Data Protection
a. Security Measures: We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure.
b. Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can manage your cookie preferences through your browser settings.
5. Third-Party Services
a. Payment Processors: We use third-party payment processors to handle transactions securely. We do not store your payment information.
b. Service Providers: We may share your information with trusted service providers who assist us in operating our website, processing orders, or conducting business.
c. Legal Requirements: We may disclose your information if required by law or to protect our rights and safety.
6. Your Rights
a. Access and Correction: You have the right to access and correct your personal information. Contact us to update your information or request a copy of your data.
b. Data Deletion: You can request the deletion of your personal information, subject to certain legal and contractual exceptions.
c. Opt-Out: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in the emails.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website constitutes acceptance of the revised policy.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Xplorel
Email: contact@thexplorel.com
Thank you for trusting Xplorel with your personal information.
